GDPR
We at Step In Global
Limited are totally committed to protecting your privacy. We comply with the
principles of the UK Data Protection Act 1998 and the Privacy and Electronic
Communications (EC Directive) Regulations 2003, subsequently incorporating the
EU Cookie Regulations of May 2011. We conform with the EU General Data
Protection Regulation from 25 May 2018.
OVERVIEW:
Step In Global
Limited trading as stepincomputers.co.uk. This privacy policy explains how we
use any personal information we collect about you when you use our
website stepincomputers.co.uk
- What information do we
collect about you?
- How will we use the information
about you?
- Marketing
- Access to your information
and correction
- Cookies
- Other websites
- Changes to our privacy
policy
- How to contact us
WHAT INFORMATION DO
WE COLLECT ABOUT YOU?
We collect
information about you to process your order. That information will
only be shared with other parties that are involved in the fulfilment of your
order and deemed as a legitimate business interest. Marketing communications
are consented to separately.
The information we
hold may include:
- Your Name
- Postal / Delivery Address’s
(required to deliver your order)
- Password (encrypted record
of your password)
- Phone / Mobile Number (For
delivery issues / Updates)
- Email Address (Used as your
login to our site)
- Tokenised Card Details
(Limited details to aid future purchases and refunds)
- IP Address (Used for Payment
/ Fraud Checks)
- Product Order / Invoice
History (To fulfil any copy invoice’s / Warranty / Returns)
HOW WILL WE USE THE
INFORMATION ABOUT YOU?
The collected
information about you is used to process your order, manage your account and
aid any further communication regarding your order. For example a request for
warranty/support with your purchase in the future / Product Review /
Feedback.
In the processing of
your order, we may be required to share your details with our approved third
parties:
- Couriers – To provide
required tracking and order updates for your order
- Finance / Payment Merchants
– To complete the payment process for your order
If you also agree to
marketing communications, we shall pass on your personal information to
approved third parties to offer a range of services / offers. This choice is
offered to you during the signup process. At any time, you can unsubscribe from
this by clicking here stepincomputers.co.uk/unsubscribe
We will never collect
sensitive information about you without your agreement. You have a right to ask
for a copy of the information which we are holding, and we will delete
information or correct any inaccuracies for no charge as soon as you make the
request.
We require all third
parties to respect the security of your information and to treat it in
accordance with the law. We do not allow our third-party service providers to
use your information for their own purposes and only permit them to process
your information data for specified purposes and in accordance with our
instructions.
Data will only be
released to other third parties (e.g. the police / HMRC) on request where there
is a legal requirement for us to do so.
MARKETING
We would like to send
you information about products and services of which may be of interest to you.
This is a request made through our signup / order page and you have a right at
any time to stop us from contacting you for marketing purposes. If you no
longer wish to be contacted. Please click here. stepincomputers.co.uk/unsubscribe
CUSTOMER SERVICE /
PRODUCT REVIEWS
Step In Global
Limited prides itself on our customer service and is keen to get feedback and
reviews on our products / service that you receive from Box Ltd. We share your
order details ie the product purchased and only your email address, to request a
review on our service / product to help us improve our products and services in
the future.
ACCESS TO YOUR
INFORMATION AND CORRECTION
You have the right to
request a copy of the information that we hold about you. If you would like a
copy of some or all of your personal information, please email or write to us
at the following address. We want to make sure that your personal information
is accurate and up to date. You may ask us to correct or remove information you
think is inaccurate. Please email data.protection@stepincomputers.co.uk with
your request.
COOKIES
Cookies are text
files placed on your computer to collect standard internet log information and
visitor behaviour information. This information is used to track visitor use of
the website and to compile statistical reports on website activity. For further
information, visit www.aboutcookies.org or www.allaboutcookies.org. You can set your
browser not to accept cookies, and the above websites tell you how to remove
cookies from your browser. However, in a few cases, some of our website features
may not function as a result. If you would like advice and assistance here please
contact at data.protection@stepincomputers.co.u,k and we will be happy
to help.
OTHER WEBSITES
Our website sometimes
contains links to other websites. This privacy policy only applies to this
website so when you link to other websites, you should read their own privacy
policies.
CHANGES TO OUR
PRIVACY POLICY
We keep our privacy
policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 14/5/2019.
HOW TO CONTACT US
Please contact us if
you have any questions about our privacy policy or information we hold about
you:
By Email – data.protection@stepincomputers.co.uk
By Phone – 07751019709
By Letter – FAO Data Protection Officer, Step In Global Limited 48 Owler Lane ,
Sheffield S4 8GA England
In Person - Step In Global Limited 48 Owler Lane , Sheffield S4 8GA England
Opening Times
Monday – Friday 9am-4pm
Saturday 9am – Noon
Sunday Closed